Privacy Policy

At MOSA TRAVEL, your privacy is important to us. This policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation ( GDPR ) and relevant privacy laws.

1. Who We Are

This website is operated by MOSA GROUP LLC, a U.S.-registered in the State of Wyoming.

We design and operate cultural, desert, and adventure travel services throughout Morocco.

Website : www.mosatravel.com

Contact : contact@mosatravel.com

2. What Personal Data We Collect

We may collect the following information :

Full name
Email address
Phone number ( including Whatsapp )
Nationality
Travel preferences
Payment information ( via secure gateways-we don’t store card details)
IP address and browser data (via analytics and coockies )
Messages sent through contact or booking forms

3. How We collect Your Data

We collect data through :

Contact forms on our website.
Booking Forms
Email and Whatsapp communications.
Cookies and analytics tools ( Google Analytics, Facebook Pixel, etc. )

4. Why We collect your Data

We use your data to :

Respond to inquiries and provide customer support
Process bookings and payments
Personalize your travel experience
send travel updates and offers ( with your consent)
improve our website and services ( analytics)

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Contract : To provide the service you’ve requested (e.g. booking a tour ).
Consent : For marketing or newsletter subscriptions
Legitimate interest : To Improve our services and communications.

Legal obligations : to comply with tax or regulatory requirements

6. How We Protect Your Data

Secure SSL encryption on our website

Restricted access to your data

Secure third-party payment platforms (e.g. Stripe, Wise)

We never sell, rent or trade your personal data to thord parties.

7. Data Sharing with Third Parties

We may share your data with :

Local travel partners inMorocco ( only essential data for your trip)
Secure payment processors
Analytics and marketing tools ( Google, Facebook , etc.)

All partners are GDPR-compliant or follow equivalent data protection standards.

8. Your Rights under GDPR

You have the right to :

Access your personal data
Request correction or deletion
Withdraw your consent at any time
Object to certain types of processing
Request data portability
Lodge a complaint with a supervisory authority ( EU residents)

To exercice your rights , send email to : contact@mosatravel.com

6. Cookies Policy

We use cookies to:

Analyse website traffic
Improve user experience
Remember your preferences

Enable functionnality like chat or booking tools

You can disable cookies via your browser setting.

10. Data Retention

We retain your data only as long as necessary to :

Fulfill our contractual and legal obligations

Provide customer support or updates

Comply with U.S. and international tax and regulatory frameworks

11. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website with a “latest updated” date.

13. Contact Us

If you have any questions or requests regarding your personal data contact us at:

MOSA TRAVEL – Powered by MOSA GROUP LLC

📧 Email: contact@mosatravel.com